How many tickets can I buy?

As a member of our site (One Person) with an active account may enter up to the amount stated on each competition, how ever if a competition does not have a stated max amount then you can buy as many as you like.

How safe are my card details and privacy?

We maintain the highest standards when protecting your personal data and card information, we have passed all PCI Compliance with our Payment Gateways and banks to ensure all data is encrypted and safe from cyber attacks, R.C ModelsOnline also has the highest security on the admin account and all login areas are hidden including enabled 2FA (2 Factor Authentication), so any attack globally our sites infrastructure will remotely block the attackers IP address, the same applies if your own account was being attacked.

How is the winner picked?

Once all the tickets are sold and the draw is closed, all ticket numbers and names will then be posted on our facebook page and website within 48 hours. This will be what we will use in the Live draw to decide the winner. You will then be able to watch the live draw with your corresponding number(s) in hand. Google random number generator will be used to chose a winner, the number will then be linked to the winning name. This will be the winner, draws usually take place on Monday evening at 7:00 pm.

How do I receive my prize won?

R.C ModelsOnline prizes will be shipped out to the winner for free from our supplier, you can also come and pick your prize up our office, we will need prior contact from you to arrange a date and time. We would then like all winners to have a photo taken and the photo to be sent to us for use on our Facebook page and R.C Models online winners page.

I am outside the Uk can I still enter?

Yes you can still enter but you will need to contact us first and pay your own postage fee.

Are there any restrictions on entering?

You must be 18+ to enter our prize draw competitions and free giveaways, and have a registered account with R.C ModelsOnline.

Can I enter without an account?

No – but creating an account is simple and free!

If you wish to enter a competition you are required to have a vaild account on our website for both paid and free entries. Please see our Terms and Conditions for further information.

I have a question or a problem, how do I get help?

You can contact us at any time via our Contact page, or on our Facebook page Thank you.

Is my order number my ticket number?

No, your order number is just an order reference. Your ticket numbers will be shown within your order email or account.

If all the tickets are sold out will the draw be brought forward?

No, it will be drawn on the next following Monday at 8pm